OMBUDS OFFICE
Many common problems have established appeal or petition procedures. This page provides you with appeal and petition information and instructions. If you are not sure what procedure to follow, the Ombuds Office can help students sort out how to address problems for which there is no clear process.
Occasionally you may be confronted with
situations that may cause you concern or inconvenience. These may include
incomplete information, confusion about deadlines, or lack of clarity in
a course syllabus. If you think a problem exists, several avenues of appeal
are open, depending on the nature of the problem and your need.
Don’t procrastinate.
You will have a better chance of success the sooner you begin an appeals process. In most cases, the longer you wait, the more difficult it will be to resolve your problem.
ACADEMIC
REQUIREMENTS COMMITTEE
The Academic Requirements Committee
decides on student petitions regarding academic regulations, such as credit
loads, transfer credit, and graduation requirements for all undergraduate
degree programs. The ARC also decides on student petitions regarding initial
undergraduate admissions. Forms and a one-page handout are available at
the Degree Requirements window, Neuberger Hall lobby 503-725-3412, or you can download them here: Academic Requirements Committee Petition.
SCHOLASTIC
STANDARDS COMMITTEE
This committee assists undergraduate
students in difficulty with scholastic regulations. The SSC decides on
undergraduate student petitions that request the waiving of regulations
on suspensions. The SSC advises the Registrar on matters concerning transfer
students or students who are seeking undergraduate re-admissions after
having had scholastic deficiencies. To retroactively waive a deadline, download the Petition to Waive Deadlines from Prior Terms. To request re-admission to the University, download the Petition for Reinstatement. Information and forms are also available
at Registration, Neuberger Hall lobby. Grade appeals or other complaints
based on charges of discrimination or sexual harassment should be taken
to the Affirmative Action Office,
503-725-4417, 122 Cramer Hall.
ACADEMIC
APPEALS BOARD
The Academic Appeals Board hears appeals
from students who claim to have received prejudiced or capricious academic
evaluation and makes recommendations on cases to the Provost. In the spirit
of University collegiality, every effort should be made to resolve complaints,
or potential grievances about grading and academic evaluation, informally
by discussion between the student and the faculty member involved in the
situation. If the student is not satisfied, they may take the matter to
the department chair/director, then to the dean of the school or college.
If the matter is still unresolved, the student may make an appointment
in the Office of Student Affairs
[PH: 503-725-4422, 433 Smith Memorial Center] to discuss the matter and
receive assistance regarding completing the appeals process. The student
may file an appeal by writing a letter to the Academic Appeals Board. A
two-page information sheet outlining the necessary information for inclusion
in the student's letter is also available here: Academic Appeals Guidelines. Students may contact the Office
of Affirmative Action [503-725-4417, 122 Cramer Hall] in situations
where specific incidents or discriminatory patterns of behavior are alleged.
DEADLINE
APPEALS BOARD
Students may petition the Deadline Appeals
Board for exception from published deadlines such as late registration
fees or late class changes. Petitions may be submitted before or after
the deadline has passed and must include documentation of the reason for
missing the deadline. Information and petition forms may be obtained at
an Admissions & Records
window in the Neuberger Hall lobby or in the Ombuds Office, 169 Cramer
Hall. You may also download the forms here: Deadline Appeals Board Petition.
TRAFFIC
APPEALS BOARD
To contest parking fines and tickets, download the Petition for Waiver of Parking Fine and return it to the PSU Parking and Transportation office in the Neuberger Hall lobby within 14 days of the original citation. If you are dissatisfied with the result of your petition, you may then appeal the decision with The Traffic Appeals Board. The Traffic Appeals Board reviews and
decides on petitions for waiver of parking tickets and fines issued under
the PSU parking and traffic
regulations. Information and forms for the Petition for Waiver of Parking Fine and the Traffic Appeals Board Petitions are available at the lobby of Neuberger
Hall Windows 9 through 12.
STUDENT
CONDUCT COMMITTEE
Students who receive a formal charge
of violating the PSU Student Conduct Code have the right to a hearing before the Student Conduct
Committee. The option of requesting mediation prior to or in lieu of a
formal hearing is available to students. Please refer to the Student Conduct Code and Student Rights and Responsibilities statement. These can be found at the Student
Affairs Office, 433 SMC.
Throughout the grade appeal process,
the Ombuds Office, 169 Cramer Hall, is available to
students and instructors for assistance on procedures and clarification
of the rights of all parties.
Ombuds Office Homepage